We are delighted to have received the following customer testimonials:
“We have been working with Clarity copiers for many years. About 5 years ago we decided to move to one supplier for all out copiers in the UK. After a bid process and machine check we decided on Clarity Copiers and the Sharp range of machines. Over the past 5 years we have had very little in the way of problems on the Sharp machines and the ones where we have had a problem, it has been resolved quickly by the Clarity team. We have been happy with the quality of machine and the quality of the aftersales service, so much so that we renewed the contract for another 5 years and upgraded all our Sharp machines. I have found it very easy to speak to the right people at the right time to get any issues or requests dealt with. I would recommend Clarity Copiers Glamorgan as a supplier and working partner to maintain a good level of service and support.”
“We have been clients of Clarity Copiers Glamorgan for many years, during this time we have been more than happy with the support, service and products they provide. Throughout our business growth they have been hands-on to assist us and keep in regular contact to ensure our needs are continuously met. If we have any problems with our copiers they are always quick to respond and do so in a friendly and professional manner. It is refreshing to deal with a local company that provides flexible purchase options, competitive prices and a service that is outstanding compared to any other I have experienced. I would not hesitate to recommend Warren and his team to any other organistaion seeking a new photocopier supplier.”
“Y Bont has been a client of Clarity Copiers since 2014 and during that time we have received excellent customer service. Staff are always helpful and courteous and any issues resolved quickly. As a Charity value for money and reliability is paramount and we have not been disappointed. We are really pleased to have developed such a positive working relationship with Clarity in particular Rhian and Tom who are always very responsive to any requests we make.”
“We grew our business by focusing on customer value and high quality service. Your business runs on the same principle, always doing the right things to grow your relationship with us. That’s why we chose you for all our copiers. While we have multiple copiers across six sites, you still take the time to discuss our needs for each new copier. Your suggested options always have our budget in mind, not yours. We get the functionality we need without paying for features we’ll never use. Your service calls are always same day and toners arrive within hours of order. Your company does not just deliver great customer service, it over delivers. You more than earn the right to be one of our key suppliers, one of a small bank I recommend to others..”
“Your customer care has been first class from the moment I first contacted you over five years ago. Warren and his staff have always treated me as a person, not just a number, and consistently show that they value my business. Unlike many companies I come across, it speaks volumes that the same team has been with Warren for many years. I’m sure this is why every delivery, installation and support call is accurate and on time. Equally striking is the reliability of my Sharp MFP, which has needed only one minor service call in 18 months. It greatly adds to our funeral services that we can automatically print, fold and staple the highest quality service cards in minutes, all within our office. But it’s your honest advice and exceptional support that ensures this service is both cost effective and reliable to offer. ”
“We had a member of your team come to our office yesterday to install a new photocopier His name was Josh and I just wanted to say what a credit he is to have on your team, he was a lovely person and was very friendly. While waiting for someone else to come to deliver the new photocopier, he helped us get down our Christmas Tree and helped us put the star on top. Once the photocopier was in place he showed complete patience when showing myself and another manager, how to use it as she isn’t the best with technology. It’s brilliant when you come across people who really care for Customer Service and I thought you should know what a credit he is for your team!”
“Clarity chose the correct machine for our use. Its capacity suits our needs and is very competitively priced. The service is prompt when needed and the engineers’ polite and knowledgeable. All instruction has been with a clear definition.”
“We have been clients of Clarity Copiers for nearly ten years we are so happy with them and would not consider changing are provider. We find not only their products yet also their customer service is second to none. Clarity are always at the end of the phone, are very prompt with call outs and will see you the same day if not within just a couple of hours of your call. We have been very happy with the whole relationship we have had with Clarity Copiers and would recommend them highly and wholeheartedly.”
“After our office printer inexplicably stopped working, I needed to source a replacement. I was nervous about getting a service package from a printer company, having had a terrible experience in the past. After shopping around, I spoke to Clarity Copiers and haven’t looked back. The whole process was easy, simple and professional. The quality of the printouts is fab and we’ve never had any problems. I was also really impressed by the installation team and their stair walking machine that brought the printer to the first floor of our building. I highly recommend Clarity Copiers Glamorgan and look forward to many years ahead as a customer. ”